Frequently Asked Questions
whyhostwithusfacilities provides a secure, redundant, and scalable environment for your mission critical data and applications. From state-of-the-art equipment to expert technical assistance, you’ve got a lot of good reasons to choose us.

Dedicated to hosting

The network is entirely devoted to hosting. We, unlike some other hosting companies, do not provide any dial-up access - meaning that the network is free to serve your pages without any of the clutter that hundreds of dial-up users would cause.


Our support is available via email 24hrs a day, 7 days a week. We know that many people do not just work Monday to Friday and that you require support out of normal "office hours". Our clients also come from different countries and timezones and we have developed our systems to cater for this. Whatever the problem, we guarantee to have a response to your support request within 24hrs.

Tools & Client control panel

We have developed our systems to make it as easy as possible for you, the client, to operate your site. You want to concentrate on developing your site and our servers have been set up to allow you to do the majority of what you will need without any programming.

Our web based control panel comes standard with every account. It gives you the capability to manage all aspects of your account in order to make the best use of your feature options. Within your browser, you can upload and download your web files; add or remove email accounts; view web site statistics; password protect your web directories, install and uninstall different programs. With this extraordinary tool you do not only gain control, but also the flexibility to make changes within your time frame and according to your particular needs.


Years of trial and error with other hosting companies prompted us to set up our own. We know that you want a hosting company that you can rely on as well as support that is available 7 days a week, 24hrs per day. We provide this with We also know what is needed to create, promote and develop a hosting company and that is why we encourage and support our resellers.

Facilities has four bases - two in the United States and two in the United Kingdom. In the U.S we have our Network Operations in Florida and a sales office in San Jose. In the United Kingdom we have our Network Operations in London and our sales operation which is based in Newcastle Upon Tyne.


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